Photoshop / Sketch
Responsive Layout and Design
Mobile First Thinking
User Experience Research
User Experience Design
Director of Design & Development
AMERICAN INTERNATIONAL BANK, PUERTO RICO, USA - Present
Acted as Director of Design and Development for all branding initiatives. Conducted interviews with stakeholders and synthesized insights to identify salient information and trends. Assisted Directors in the creation of client presentations. Facilitated company’s product visions by researching, conceiving, and translating concepts into wireframes and mockups that lead to intuitive user experience design. Delivered user stories, user journeys, and mockups optimized for a wide range of devices and interfaces post-launch usability evaluation and iteration.
PANASIA HOLDING GROUP, PANAMA, PANAMA CITY
Worked remotely and was assigned to the projects where design was the primary emphasis. Applied design research approaches and programs to support branding initiatives. Worked closely with the management team and developer to coordinate timelines and develop project strategies. Managed small and large scale projects and acted as the primary point of contact for all customers, making sure expectations were surpassed and timelines were met. Experienced in design research, rapid prototyping and usability test across a variety of open source platforms.
Freelance UX Designer
PARSONS SCHOOL OF DESIGN
Identified design problems and devise elegant solutions. Took a user-centered design approach to rapidly test and iterate the ideas. Conducted stakeholder interviews and discussions about topics critical to their business. Generated quantitative and qualitative insights, and weave them together into a compelling story. Created wireframes, user flows, prototypes, and production quality designs that effectively communicate design directions.
SIMON FRASER UNIVERSITY - VANCOUVER, CANADA
August 2018 - July 2020
Master of Digital Media
HBX | HARVARD BUSINESS SCHOOL
September 2017 - November 2017
Certificate in Becoming A Better Manager
PARSONS SCHOOL OF DESIGN - NEW YORK, USA
August 2015 - May 2017
Master’s Science in Strategic Design & Management